FAQs

Hood FAQs

 

What are your opening hours?

Our December opening hours are:

Wednesday 9.30am – 2.30pm (Lunch served from 12 midday).  Dinner 6pm – 11.30pm (last bookings at 9.45pm)

Thursday 9.30am – 2.30pm (Lunch served from 12 midday).  Dinner 6pm – 11.30pm (last bookings at 9.45pm)

Friday 9.30am – 2.30pm (Lunch served from 12 midday).  Dinner 6pm – 11.30pm (last bookings at 9.45pm)

Saturday Brunch 9.30am – 2.30pm.  Dinner 6pm – 11.30pm (last bookings at 9.45pm)

Sunday Brunch 9.30am – 2.30pm

We will be closed 24th – 28th December and 1st – 2nd January

Our diary is now open throughout December and for New Year’s Eve. You can book a table via our website or Resdiary.

How do I make a reservation for dinner?


You can book a table for up to six people online via  our website or Resdiary. For larger bookings, please call us or email us at info@hoodrestaurants.com. We will require you to enter your card details to secure the booking (no money will be taken from your account at this time).

Tell me about Steak Night

Instead of our regular dinner menu we will be offering an exclusive simple menu of steak and fries with house side salad, followed by ice cream or cheese and crackers for £25. And don’t worry, a vegetarian option will be available!

Steak night will be temporarily paused during December, and we will be running our regular dinner service Wednesday – Saturday evenings, plus Tuesday 21st December

Can I make a reservation over the phone?

Yes, you can call us to make a reservation over the phone. As we require credit card details to confirm your booking, please have a card to hand when you call us. Alternatively, you can use our website or Resdiary to book online. We also welcome walk-in diners. You can of course call or email us with any questions that are not covered in the FAQs.

 

Can I make a reservation for brunch?

Yes we are taking reservations for lunch (Wednesday – Friday) and brunch (Saturday – Sunday). You can call us to make a reservation or book online here through our website  or via Resdiary We also welcome walk-in diners

How many people can I book for?

You can book online for up to six people. We welcome bookings for larger groups – for bookings of 7 people or more please call us or email info@hoodrestaurants.com. 

Will you be able to cater for my allergy or dietary requirements?

Yes, we cater for allergies and specific dietary requirements. 

Please notify us at the time of booking. If your requirements are especially complex please email us to discuss before booking.

If you haven’t booked we will do our best to remove and/or substitute ingredients to cater for your requirements. Please call ahead if you have any questions.

Can you cater for children for dinner?

Yes, absolutely. We can offer a simpler version of the menu with two courses for children at £20. Please request this when booking.

Can I bring a buggy or pram at brunch?

We do accommodate buggies and prams where possible but space is limited. Our storage space is small so you may need to keep the buggy at the table and if you can fold it up it would be highly appreciated.

If you want to bring a buggy or pram, please notify us when booking and for walk ins we recommend contacting us by phone or email before coming to dine. We will always do our very best to accommodate you. Babes-in-arms are of course welcome. We politely request that parents keep children at the table at all times.

Can I request my favourite table?

We do try our best to accommodate table requests at the time of booking but please be aware that this is not always possible and that we cannot absolutely guarantee that you will get your choice of specific table.

Why do I need to give you my credit card details?

Last minute cancellations or no-shows are financially detrimental to our business.  You will need to enter your card details through the secure ResDiary portal when you book a table to dine with us for any evening. Full terms & conditions are available when you book.

For cancellations more than 48 hours in advance there will be no charge. If you cancel with less than 48 hours notice we reserve the right to charge you £20 per person. If you cancel on the day or simply do not show up, we reserve the right to charge you the full price for three courses – £32.50. If you are ill and cannot make your reservation please call us and we can move your reservation to another date in the future and we will waive the late cancellation charge.

Can I hold my party at Hood?

We absolutely love hosting celebrations and parties at Hood. 

Please email us at info@hoodrestaurants.com or call us during business hours to make an enquiry.

I tried to book online for a future date but I can’t seem to – is there a problem?

Right now, we have opened up the diary to accept bookings until the end of the year. Please join our mailing list and/or follow our social media for updates.

What about your store? Is that staying open?

We continue to run our online shop, where you can order wine, beer and soft drinks from our wine list, coffee, speciality tea and condiments such as our Sidekick spicy sauces. There are regular wine box deals and we will continue to offer special seasonal products such as our Christmas hampers. All the products in our online shop can also be purchased by calling into the restaurant during opening hours.

Visit our online store.

Do you sell Gift Cards?

Yes we do! You can now purchase Gift Cards via our online store. These will be issued by email.  We also have physical cards that you can purchase in person at our restaurant during opening hours.  Unless otherwise stated, all Gift Cards are valid for six months from the date of purchase and can redeemed against dining in our restaurant.

If you have received a Gift Card and wish to redeem it, please ensure you bring the email with you when you dine, along with its unique order reference number or the physical card.

I still have another question!

Please email us at info@hoodrestaurants or call us on 020 3601 3320 during our opening hours Wednesday – Sunday 9.30am – 2.30pm.