Privacy Policy

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Our privacy policy

Hood Restaurants Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Information about us

Hood Restaurants Limited, trading as “Hood” or “Hood Streatham:
Company Registration No: 09091196
Registered Address. 53a Credenhill Street, London, SW16 6PP

Trading Address: 67 Streatham Hill, London, SW2 4TX
VAT Number: GB 200757929
Email Address: info@hoodrestaurants.com
Telephone number: 020 3610 3320
Website: www.hoodrestaurants.com

What does this notice cover?

This privacy notice explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

In summary:

• We do not sell or share your data, and we keep it safe and confidential.
• You can change your settings on our mailouts and opt out at any time, but we need to keep information on your orders if we sell to you.

The EU General Data Protection Regulation (GDPR)The GDPR requires us to provide you with more information about the processing of your personal data.

Legal grounds for processing your Personal DataThe GDPR requires us to tell you about the legal grounds we’re relying on to process any personal data about you. The legal grounds for us processing your personal data will typically be because:

• you provided your consent (e.g. you opted in to our newsletter, or dined in our restaurant);
• it is necessary for our contractual relationship
• the processing is necessary for us to comply with our legal or regulatory obligations (e.g. to keep records of our sales, customers, employees and suppliers in case future investigations are necessary);
• the processing is in our legitimate interest as a restaurant (for example, to provide you with customer service, pricing or product information because you dine with us or buy from us)

Keeping personal data
We retain your Personal Data for as long as necessary to provide you with our services, or for other key purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements. We may keep your data for several years after you have stopped an association with us in order to comply with business and tax regulations and any dispute resolutions that may arise, however you have the right to request and view this data, and request reasonable changes, corrections or deletions.

Your rights
Data protection law provides you with rights to do with personal data that we hold about you, including your right to request a copy of your personal data, request that we correct, restrict or delete your personal data and unsubscribe from marketing communications.

You can exercise these rights by unsubscribing from our mailing list. You can also contact us to remove your data from our customer database if you no longer dine with us or buy from us or do not otherwise have any further business relationship with you and do not need your information for legal or tax reasons.

If you have a complaint about how we handle your personal data, please get in touch with us on info@hoodrestaurants.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the body that regulates the handling of personal data in the United Kingdom. You can do this online through the ICO’s website at www.ico.org.uk, by telephone on 0303 123 1113, or by writing to them at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

You can view our full terms and conditions here